From Inbox to Inbox. How Fast and Secure ur’s Trade in Really Is

Discover how sending your device back to us and receiving payment has never been smoother. At ur, the process unfolds in four clear steps, request pack, send device, undergo inspection, receive payout, so you know exactly what happens from start to finish.

Request a pack in no time

Once you decide to trade in your phone or tablet, visiting our site and confirming details takes just a few clicks. Within 24 hours, you will receive a prepaid envelope and clear instructions on preparing your device. No guesswork, no extra costs, and no waiting around for days on end.

Send the device with confidence

Our envelope carries insurance right from the collection. As soon as your courier picks up the parcel, every mile it travels remains covered. We partner with reputable carriers to ensure the package moves smoothly and safely through every step of its journey.

Swift inspection and honest appraisal

Upon arrival, our team checks your device against the condition you reported. We follow strict protocols to verify functionality and appearance, then calculate your final offer. Most inspections finish within 24 hours of delivery, so you won’t face endless delays while we examine every component.

Payment without delay

Once inspection wraps up, your funds are on their way. For standard bank transfers, expect payment within 48 hours of approval. If you prefer digital wallets, you might see the amount land even sooner. You will always receive confirmation of the exact payout, so there’s no uncertainty about timing.

Built to protect your data

Before inspection, we run a rigorous data-wipe routine that complies with international standards. Whether your device holds photos, messages, or confidential files, nothing remains after we finish. We also destroy any residual memory fragments, guaranteeing complete erasure long before repayment.

Why this process works for you?

Trade-in services often promise speed and security but deliver slow replies and hidden risks. ur is committed to transparency each step of the way. Our clear timeframes and insured shipping arrangements mean you avoid both guesswork and worry. You gain a fair price without extra fees, a protected journey for your device, and total certainty about when your money will arrive. Real-world turnaround times:

• Packs sent in 24 hours.
• Device inspections completed in 24 hours.
• Payments issued in 48 hours.

These benchmarks apply to more than 90 per cent of orders, so most customers enjoy a three-day cycle from request to receipt.

Ready to trade in?

Visit ur’s website to check your device’s eligibility and receive an instant estimate. You could wrap up data removal, ship securely, and enjoy prompt payment in no more than three days. Trade in today and experience how simple, speedy, and secure your swap can be.

WANT TO RECEIVE PERSONAL, STYLISH SUGGESTIONS TO YOUR EMAIL?

FILL OUT THE FOLLOWING FORM: